Frequently Asked Questions (FAQs)

General Questions

What is FunQ? click to open

FunQ is a real-money fantasy gaming platform that offers quiz-based contests across topics like sports, elections, stock markets, and more. Compete with others, score points, and win real rewards!

How does FunQ work? click to open

Players join contests, answer multiple-choice questions, and score points based on their answers and the popularity of answers among participants. You can also boost your score using Booster and Semi-Booster questions.

Is FunQ safe and secure? click to open

Yes, FunQ ensures a secure and fair gaming experience. All transactions are encrypted, and the platform adheres to strict security protocols to protect user data and funds.

Account and Registration

How can I create an account? click to open

Download the FunQ app. Click on “Sign Up,” enter your details, and verify your account using your mobile number or email.

Can I change my account details later? click to open

Yes, you can update your personal information like email, mobile number, and payment details from the “My Profile” section in the app.

Can I have multiple accounts? click to open

No, FunQ allows only one account per user. Creating multiple accounts can lead to suspension.

Gameplay and Scoring

How are points calculated? click to open
  • Correct Answer: Score the maximum points, which are equal to the total number of answer sheets submitted for the contest.
  • Wrong Answer: Points are awarded based on the popularity of the option selected. You earn points equal to the number of answer sheets that chose the same option for that particular question.
  • Booster Question: 2x points scored.
  • Semi-Booster Question: 1.5x points scored.
Can I change my Booster and Semi-Booster selections during the game? click to open

No, once you’ve chosen your Booster and Semi-Booster questions, they cannot be changed.

What happens if I don’t answer a question? click to open

Unanswered questions earn zero points, so make sure to respond within the time limit.

Rewards and Payments

How do I withdraw my winnings? click to open

You can withdraw your winnings directly to your bank account or digital wallet. Go to the “Wallet” section, select “Withdraw,” and follow the instructions.

Are there any withdrawal limits? click to open

Yes, the minimum withdrawal amount is ₹100. Some contests may have specific withdrawal conditions mentioned in their terms.

Are my winnings taxable? click to open

Yes, as per Indian laws, winnings above ₹10,000 are subject to tax deduction at source (TDS). You will receive a TDS certificate for your records.

Technical Issues

What if I face technical issues during a contest? click to open

If you encounter any technical difficulties, please contact our support team immediately. Ensure you have a stable internet connection to avoid disruptions.

What happens if the game crashes or I lose connection? click to open

If the issue is from our end, we’ll ensure fair treatment for all affected players. However, FunQ is not responsible for connectivity issues on your device.

Other Questions

Can I refer my friends to FunQ? click to open

Yes! Use the referral code in the “Refer & Earn” section. Both you and your friends earn rewards when they join using your code and participate in a contest.

Is there a customer support team I can contact? click to open

Absolutely! Reach out to our support team via email at support@funq.in or through the in-app chat feature.

Still Have Questions?

If your question isn’t listed here, feel free to contact us, and we’ll be happy to help!